Police Support Services Manager Vicky Shannon joined the Lake Havasu City Police Department in 2004 as a Public Safety Dispatcher. She has served in a variety of roles including Dispatch Field Training Officer, Dispatch Academy Instructor, and Public Safety Dispatch Supervisor. Supervisory roles include oversight of the Public Safety Dispatch Center and Police Records Division of the Lake Havasu City Police Department. She has earned a Bachelor of Science Degree in Criminal Justice Administration from Waldorf College in Forrest City, Iowa.